Terms & Conditions

Terms & Conditions

Welcome to Lady Amal. These Terms & Conditions apply to all visitors and users of our store. By placing an order or browsing the website, you agree to comply with the following terms:

1. Customer Account & Information

The customer is fully responsible for maintaining the confidentiality of their account information and password, as well as for all activities carried out through their account.

Customers must provide accurate and up-to-date information, including their name, mobile number, and shipping address. Lady Amal is not responsible for any delay or delivery error resulting from incorrect or incomplete information provided by the customer.

2. Prices & Products

Lady Amal makes every effort to ensure the accuracy of product information and displayed prices.

In the event of an unintentional technical pricing error, Lady Amal reserves the right to cancel the order and issue a full refund to the customer.

Prices displayed on the website may change from time to time due to updates or promotional offers. Such changes do not apply to orders that have already been confirmed and fully paid for.

3. Intellectual Property

All content available on the Lady Amal store, including texts, designs, logos, images, and videos, is the exclusive property of Lady Amal and is protected under the applicable intellectual property and trademark laws of the Kingdom of Saudi Arabia.

Copying, reproducing, or using any of this content for commercial purposes without prior permission is strictly prohibited.

4. Limitation of Liability & Compensation

As our products, including abayas and dresses, are made and tailored specifically according to the customer’s order, Lady Amal’s compensation obligations are limited to the cases specified in our Exchange & Return Policy, including cases involving a manufacturing defect.

Compliance with Applicable Laws

This website and its dealings with customers are subject to all applicable laws and regulations of the Kingdom of Saudi Arabia.

For greater transparency and to review the general e-commerce regulations issued by the Ministry of Commerce, you may refer to the following reference:

Click here to view the Saudi E-Commerce Law Regulations

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